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With the launch of AT&T Navigator, two issues have been identified with the application. The following are the issues that have been identified and the steps to correct them.

Issue One

Users that may have upgraded from TeleNav GPS Navigator to AT&T Navigator were experiencing issues where they were not receiving spoken turn by turn directions and the application was not picking up the correct GPS coordinate information.

Reason: TeleNav had an issue with one of the map servers for AT&T Navigator. The server has been reset and this issue has been resolved.

Issue Two

Many internal users of TeleNav GPS Navigator tried to upgrade to AT&T Navigator and experienced issues with the application not over writing the old TeleNav GPS Navigator and thus leaving two active applications on the device. Depending on whether you are running AT&T Navigator on a Windows Mobile device or on a BlackBerry device, here are the recommended steps for correcting this issue.

We recommend the following step by step directions to remove the old application and install the new one.

Blackberry (8800, 8820, 8310):

• Go to Settings - Options - Advanced Options - applications.
• Find Telenav.
• Click Menu - Delete, confirm.
• Click Yes to reboot.
• After reboot, go to browser and download new app from AT&T Navigator Application.

Windows Mobile (Q9, Tilt, BlackJack2 )

• Note: In this platform AT&T Nav and TeleNav can co-exist.
• To remove TN, go to Settings->Remove Programs.
• To install AT&T Nav, go to AT&T Navigator Application.

Backing up your data provides tremendous peace of mind, and the folks at RIM made backing up your information quite easy. You can back up your data manually or set it to autopilot.

Backing up your BlackBerry manually

Follow these steps to back up your BlackBerry manually:

• 1. From the BDM, double-click the Backup and Restore icon.

The Backup and Restore screen appears.

• 2. From the Backup and Restore screen, click the Backup button.

A Save window appears, asking you what the backup file should be named and where you want it saved on your PC (see Figure 1).

Figure 1: Indicate where you want to save your backup file.

• 3. From the Save window, pick a place to save your backup file and then click the Save button.

BlackBerry Desktop Manager automatically starts backing up your BlackBerry information to your PC. You can follow the backup progress from the Transfer In Progress window that appears. See Figure 2.

Figure 2: A backup in progress

Do not unplug your BlackBerry from the PC until the backup process finishes! Depending on how much information you have on your BlackBerry, it might take more than a moment (five to ten minutes) to finish.

When the Transfer In Progress window disappears, you are finished with the BlackBerry backup process.

Setting up auto backups

What is better than backing up your information once? Remembering to back up regularly! What’s better than regularly backing up? You guessed it - having your PC and BlackBerry run backups automatically. After you schedule automated backups of your BlackBerry, you can really have peace of mind when it comes to preventing information loss.

To set up an auto backup, follow these steps:

• 1. From the BDM, double-click the Backup and Restore icon.

The Backup and Restore screen opens.

• 2. From the Backup and Restore screen in Desktop Manager, click the Options button.

Doing so opens the Backup and Restore Options screen, where you can schedule automatic backups (see Figure 3).

Figure 3: Set auto backups here.

• 3. Select the Automatically Backup My Handheld Every xx check box.

This enables you to configure more options (check boxes and options become active), like how often Desktop Manager should back up your BlackBerry.

• 4. Select the number of days, between 1 and 99, in the numeric Day text field.

This interval sets how often your BlackBerry will be backed up. For example, if you enter 14 days, your BlackBerry will be backed up every 14 days.

• 5. Under the When Automatically Backing Up My Handheld section, select the Backup All Handheld Application Data radio button.

This backs up all the data on your handheld each time auto backup runs.

Although you have the option to exclude email messages and/or information, such as from Address Book, to-dos, and memos, you should back up everything each time without exclusion.

• 6. Confirm your settings by clicking OK.

Now you can go on with your life without caring about backing up information on your BlackBerry.

To run a backup, you need to connect your BlackBerry to your PC. Thus, if you travel often or just don’t link your BlackBerry to your PC often, make sure that you plug your BlackBerry into your PC once in a while so that the auto backup has a chance to back up your information.

Looking for a way to listen to music on your Blackberry without the restrictions of a wired headphone connection?

The new Blackberry Curve 8310 comes with a standard 3.5-inch headphone jack and a set of hands-free headphones that let you listen to music and take calls when they come in. You can browse the web or check email, all while listening to your favorite mp3 tunes using the Curve’s built-in mp3 player.

Here’s a step-by-step guide that will show you how to free yourself of wires and listen to music from your Blackberry Curve using a pair of wireless Bluetooth headphones (Jabra BT620s in this case):

1. Enable Bluetooth on your Blackberry

Click the “Set Up Bluetooth” icon on the main Blackberry screen, and it will automatically enable Bluetooth and start searching for Bluetooth devices that are within range (normally about 30 feet).

Make sure your Bluetooth headphones are in pairing mode so that they can be discovered by your Blackberry. For the Jabra BT620s Bluetooth headphones, this means turning them off and then pressing and holding both sides of the headphones at the same time for about 5 seconds until both sides show solid blue lights.

2. Pair your Blackberry with your Bluetooth Headphones.

Once your Blackberry discovers the Bluetooth headphones, it will prompt you to select the device (the headphones). You may already have other Bluetooth devices that you’ve paired your Blackberry with, such as your computer if it has Bluetooth enabled, but you’ll still need to pair with the headphones before you can use them.

Pairing with a Bluetooth device requires establishing a Bluetooth connection that’s identified by a unique passkey. You’ll always use four zeros “0000″ for the Jabra headphones numeric passkey.

After entering your passkey, you’ll be prompted with a confirmation message indicating that your Blackberry has connected to your Bluetooth headphones.

3. Load Music onto your Blackerry.

Blackberry Curves come with 64 megs of built-in memory, which is barely enough for even a single music album. However, the Curve has a memory expansion slot that allows up to 4 gigabytes of SD flash memory - plenty of space for up to 1,000 songs and the same amount of storage as an iPod nano.

The memory expansion slot is located behind the battery, so you’ll need to turn off your Blackberry and remove the battery to get to it. The memory expansion slot takes SDMicro memory disks, which are about 1 cm in size. You can get a 2 GB 3-in-1 microSD/miniSD/SD Kit from Wireless Emporium, which is enough for about 1,000 songs. I’m sure 4 GB models will be hitting the market soon (if not already by the time you read this). The kit lets you use the MicroSD card in a full-size SD memory slot in your digital camera or memory card reader.

You can use the Blackberry Desktop Manager software that should have come with your Blackberry to transfer mp3 files from your computer to your Blackberry. If you’re using iTunes, then your music will be stored in your iTunes music folder under My Documents — My Music — iTunes.

4. Listen and Enjoy.

With your Jabra headphones connected to your Blackberry using a Bluetooth connection, and with plenty of songs loaded on your Blackberry, you’re ready to rock and roll (or jazz, or country, or whatever kind of music turns your crank).

When you turn on your headphones, your Blackberry will prompt you to confirm that you want to use them for your audio output device.

All that remains is to turn on the built-in mp3 player in your Blackberry Curve.

Select the Media icon on your main Blackberry screen, and then select Music. Choose the Artist or Album that you want to listen to, and the music will be directed to your Bluetooth headphones when you press Play.

If you own a Blackberry, you know why they call them Crack-berries, because once you start using them you quickly become addicted to the instant email notifications, and the ability to easily type a reply from anywhere you have wireless phone service.

Did you know you can also customize your Blackberry email signature?

By default, your Blackberry service will include a “Sent via Blackberry” line at the end of each email message you send from your Blackberry device. You can change this to make it more personal, or to include contact information. You can also remove it if you’d rather hide the fact that you’re using a Blackberry to send email.

You’ll need to log onto a web browser in order to change your Blackberry email signature, which is the case whether you’re using the Pearl, the Curve, or the regular Blackberry phone.

For AT&T customers, log on to your account at https://att.blackberry.com/ or create a new account using a login of your choice. Once logged in, you can add multiple email accounts to your Blackberry service by providing your email address, username, and password. I was able to set up both my work email and my personal email.

Once you’ve created an email account, you’ll see a link for editing your account. Click “Edit” and you’ll see a field for entering a custom signature line. Make your changes and save them, and the next time you send email from your Crackberry, your message will include the signature line at the end.

You won’t see the signature line from your Blackberry mobile device when you’re composing your email message, but be assured that it will be added to each outgoing message. You can even send an email to yourself from your Blackberry to test it out and make sure it looks the way you expected it to.

Here are the email account configuration links for a few other Blackberry service providers:

• * Sprint: https://bis.na.blackberry.com/html?brand=sprint
• * Verizon: https://bis.na.blackberry.com/html?brand=vzw
• * T-Mobile: http://www.t-mobile.com/PartnerServices.aspx?redirect=MyTMOLogin

Theres other ways to change the Email Signature.

• 1. Right from the BlackBerry Device.
• 2. Thru the Desktop Manager Software.
• 3. Corporate Email users can use Microsoft Outlook.

WML - Wireless Markup Language

WML is similar to the HTML, but is designed for small screens, and uses less bandwidth.

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