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» BlackBerry News - AT&T Navigator and Telenav Customers Issues / Resolutions
By GeekBerry Staff
Published: April 26, 2008 @ 10:23 am —
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With the launch of AT&T Navigator, two issues have been identified with the application. The following are the issues that have been identified and the steps to correct them.

Issue One

Users that may have upgraded from TeleNav GPS Navigator to AT&T Navigator were experiencing issues where they were not receiving spoken turn by turn directions and the application was not picking up the correct GPS coordinate information.

Reason: TeleNav had an issue with one of the map servers for AT&T Navigator. The server has been reset and this issue has been resolved.

Issue Two

Many internal users of TeleNav GPS Navigator tried to upgrade to AT&T Navigator and experienced issues with the application not over writing the old TeleNav GPS Navigator and thus leaving two active applications on the device. Depending on whether you are running AT&T Navigator on a Windows Mobile device or on a BlackBerry device, here are the recommended steps for correcting this issue.

We recommend the following step by step directions to remove the old application and install the new one.

  • Blackberry (8800, 8820, 8310):
  • Windows Mobile (Q9, Tilt, BlackJack2 )





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    10:23 am  April 26, 2008 | Filed Under BlackBerry Howto, BlackBerry News, BlackBerry Tips and Tricks 
    Posted by GeekBerry Staff
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