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BlackBerry Having Trouble Sending/Receiving SMS Text Messages? - GeekBerry
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The following situations apply to this article:

  • You no longer are able to send or receive SMS Text Messages. (See option 1 & 2)
  • You are able to receive but unable to send short message service (SMS) messages. (See option 3)

To resolve:

Re-register your Host Routing Table

option 1

options-advanced

Simply go to Options / Advanced Options / Host Routing Table.

host-routing-table

Now hit the BlackBerry Menu Key and select the register now option.

Have your Carrier “reset” the Text Messaging feature

option 2
This is the most common method we used when trying to fix a BlackBerry. Simply make a call to your Wireless Carrier, ask them to completely remove and take off the Text Messaging feature. Once done, have them re-activate the Text Messaging feature thus a “reset” like action occurs.

For older BlackBerry Models and Older OS’s (Operating Systems)

option 3

You are able to receive but unable to send short message service (SMS) messages. When you attempt to send an SMS message from your BlackBerry handheld, an X is displayed beside the message, indicating it has not been sent. When you open the unsent SMS message, Packet Error is displayed. The cause is that your handheld is trying to send out an SMS in a wrong format.

  1. From the Home screen on the handheld, go to Options –> SMS.
  2. Scroll down to Network To Send Over and click the trackwheel. Select Change Option –> GPRS.
  3. Scroll up to Data Coding and click the trackwheel. If the default setting was 7 bit, change it to 8 bit. If the default setting was 8 bit, change it to 7 bit.
  4. Click the trackwheel and select Save. If the problem persists, contact your wireless service provider.
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6 Responses to
“BlackBerry Having Trouble Sending/Receiving SMS Text Messages?”
  1. mykdotcom
    March 22nd, 2009  at  1:38 am

    there is no gprs option in the network to send over category.

  2. March 22nd, 2009  at  4:29 pm

    That option is available in older OS’s

  3. inVINCEable
    April 8th, 2009  at  1:55 pm

    does that mean I should downgrade to fic the problem? or is there any other means of resolving this?

  4. popepope
    April 23rd, 2009  at  11:40 am

    There is also a setting under Options – Security – Firewall- Block Incoming messages with Check Boxes for SMS, PIN, BIS, and Enterprise Mail. Firewall status would have to be enabled. I have seen this on a few occasions causing problems.

  5. January 18th, 2010  at  8:08 am

    hello

    i purchased a storm 2 9550 in usa and trying to use it in india. however, in options->sms text the option to choose how the data is sent is unavailable. packet/circuit switched option is not there. i have the issue that phone receives sms, but does not send. i tried using two different sims (since phone is unlocked to worldwide) but no use.

    any help please?

  6. Oveseebrurf
    March 7th, 2012  at  5:32 pm

    Bonjour à vous tous

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