The following situations apply to this article:
- You no longer are able to send or receive SMS Text Messages. (See option 1 & 2)
- You are able to receive but unable to send short message service (SMS) messages. (See option 3)
Re-register your Host Routing Table
Simply go to Options / Advanced Options / Host Routing Table.
Now hit the BlackBerry Menu Key and select the register now option.
Have your Carrier “reset” the Text Messaging feature
This is the most common method we used when trying to fix a BlackBerry. Simply make a call to your Wireless Carrier, ask them to completely remove and take off the Text Messaging feature. Once done, have them re-activate the Text Messaging feature thus a “reset” like action occurs.
For older BlackBerry Models and Older OS’s (Operating Systems)
You are able to receive but unable to send short message service (SMS) messages. When you attempt to send an SMS message from your BlackBerry handheld, an X is displayed beside the message, indicating it has not been sent. When you open the unsent SMS message, Packet Error is displayed. The cause is that your handheld is trying to send out an SMS in a wrong format.
- From the Home screen on the handheld, go to Options –> SMS.
- Scroll down to Network To Send Over and click the trackwheel. Select Change Option –> GPRS.
- Scroll up to Data Coding and click the trackwheel. If the default setting was 7 bit, change it to 8 bit. If the default setting was 8 bit, change it to 7 bit.
- Click the trackwheel and select Save. If the problem persists, contact your wireless service provider.