There is an Event Log hidden in the BlackBerry Storm 9550 smartphone. Here’s how to access it:
1. Flip the phone into Landscape Mode.
2. From the Home screen, press and hold the !?123 button to enable numlock.
3. Type ” / ” /
The Event Log will appear as it is shown below. Read it carefully and somethings will make sense. Use this to fix your BlackBerry problems.