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Has your Email Stopped Arriving to the Device?

Follow these steps to restore the service books to the device.

    Step One – Hard Reboot:

  1. Remove battery from the device
  2. Leave the battery out for at least 30 seconds
  3. Replace battery and let the device reboot
    Step Two – Register on Network: (if step one did not solve the issue)

  1. From the device go to “Options”
  2. Select “Advanced Options”
  3. Select “Host Routing Table”
  4. Select menu, then “Register Now”
    Step three – Send Service Books: (if step two did not solve the issue)

  1. Log into your providers BIS site
  2. Click the link to resend the service books

Call Service Provider (if all of the above fail)
Call your provider and have them check the provisioning of your account, they can also resend the service books to the device

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2 Responses to
“Email Stopped Arriving to your BlackBerry?”
  1. LM
    May 17th, 2009  at  1:26 pm

    All email and also FB updates stopped on my BB Curve 8900 yesterday, and have been trying to find a solution the past 24 hours.

    Tried all of the above, except contacting service provider, which is my only hope left now.

    BB is Pants.

  2. Pet
    October 10th, 2009  at  2:07 am

    Thanks Matey, just got up on a Saturday morning and thought its going to take me ages to find out how to get my email running and your first option did it first time.

    Thank you.

    Regards Pete

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