Has your Email Stopped Arriving to the Device?
Follow these steps to restore the service books to the device.
- Remove battery from the device
- Leave the battery out for at least 30 seconds
- Replace battery and let the device reboot
Step One – Hard Reboot:
Step Two – Register on Network: (if step one did not solve the issue)
- From the device go to “Options”
- Select “Advanced Options”
- Select “Host Routing Table”
- Select menu, then “Register Now”
Step three – Send Service Books: (if step two did not solve the issue)
- Log into your providers BIS site
- Click the link to resend the service books
Call Service Provider (if all of the above fail)
Call your provider and have them check the provisioning of your account, they can also resend the service books to the device